Life these days are all about conveniences. Whether that comes from the gig economy (Uber Eats, Door Dash, Instacart, etc), or just the ability to use our phones to navigate, for instance, we rely on getting things our way quick and efficiently with the least possible amount of movement and in-person interaction. That may be a controversial thing to say, but maybe not so much as you think about how many times you use these services in your own life.
In this episode, we do a quick and fun debate about "this or that." The "this or that" topic of the day is regarding drive-throughs--what is more preferable to have if you can only have one of it remain: drive-through restaurant or a drive-through and touchless car-wash? Lastly, we end the night with a thought-provoking question regarding machines and technology replacing humans in the service industry, and our thoughts on it.
Throughout this episode, we discuss why we prefer drive-through car-washes over drive-through restaurants, and vice-versa. To the last question of the night, we explain that from our reading about QR codes from an article, the data collected in that can be used by restaurant owners to utilize technology even beyond the days after the Covid pandemic. This has us debating and brainstorming all benefits, but also all backlashes to using the advancement of technology to replace human interaction.
In the end, we truly won't know how much technology will replace all of our labor. As of now, our opinion is that humans hold all the cards. It is about what can we truly automate without losing the human interaction side of it all? These are general questions that we can't answer, but it helps us ponder all the what if's. Only time will tell until then.
Real Talk is a production of ZTS Collective.
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